FAQ
How long does order processing take?
Orders are processed within 1–3 business days after payment has been confirmed.
How long does shipping take?
United States orders typically arrive within 5–8 business days.
International orders generally arrive within 7–15 business days.
Do you ship internationally?
Yes. We ship to select international destinations with a flat shipping rate of $10 USD.
How can I track my order?
Once your order has shipped, you will receive an email containing your tracking information.
What payment methods do you accept?
We accept major credit and debit cards along with other payment methods available during checkout.
What is your return policy?
Eligible products may be returned within 30 days of delivery provided they remain unused and in their original condition.
What should I do if my order arrives damaged?
Please contact our customer support within 7 days of delivery, and we'll work to resolve the issue promptly.
How do I contact customer support?
Email: Contact@TimoTopia.shop
Phone: +1 (704) 529-6369